Ah right. I obviously didn't read the whole message properly - it was a bit late last night
. So you've done the application and got a hearing date and just need to serve the papers on ex. And have the D89 form. If you use that and have bailiffs serve the papers I think there is a charge (seem to remember it could be about £170 but not sure). However that is deemed as verified being served. Serving can be tricky. I've had to serve papers before. Does she have a solicitor? If so you could take them into the solicitor's office and ask someone to sign to say they received them (I have done this twice - first time was ok - second time they refused to accept them - so I had to post them special delivery and screenshot the royal mail notification that they had been delivered to the solicitor and signed for). Bonkers - the solicitors office was literally across the road from the post office! Yet the papers went all the way from the post office to the main sorting office rather than just across the road lol.
Anyway - the problem is people can refuse to receive the served documents or say they haven't received them (which is why you need a signature). So I think the options would be
a) Use the bailiff and pay
b) Post them special delivery IF she has a solicitor (solicitor's office will sign when they're delivered and you have proof of delivery.
c) If she doesn't have a solicitor then posting them probably isn't reliable enough as she could still refuse to accept it from the postman and these days they often still leave things outside or in a box rather than actually asking for a signature.
d) Long shot but you could ask the court to serve them. They may say yes we'll post them out. Or they may say - use the bailiff and form D89.
What you do need to do I think is attach proof of serving to a sheet that should have come with your court papers (assume this is the same for NMO as for C100. It asks you to fill in how, when and where you received them and attach, say, proof of delivery (royal mail screenshot it's been delivered). You basically look up the tracking number on royal mail website and it confirms it's been delivered and you screenshot it.
The other question - do you need to do a witness/position statement.
I thought, looking at the FL401 form, that that was needed at the time of application - a witness statement with evidence. Did you do one then? If not then yes you probably do need to send one now. Or - what do the court papers say? You could do a position statement to hand in/send in nearer the time as well. But the witness statement is the important bit - that's your evidence (and can have evidence attached).